A Commercial Collection Agency

Our commitment to you,

our client, is to maintain the valuable relationship 

developed between your company and your customers.

            
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Letter Services

Depending on the complexity of your Accounts Receivables, you may require a letter or letter series in conjunction with a collection program.  We will customize this letter, or letter series to meet your particular objectives and goals.  All results will be monitored and an inbound calling team can be assigned for optimal results.  We also offer this letter writing service as a stand alone program.  Please see your account representative on this cost effective program for further details.


 
Priority Collection Service

JL Russell's professional staff will contact your debtor immediately.  Each claim is handled on an individual basis.  A member of our collection staff is assigned to your debtor and has accountability to see your account thru the collection process.  They will proceed to collect the original placement balance along with interest, service charges and collection fees where applicable.  Our fees are contingency based and you are not charged, unless we successfully resolve your account.


Private Investigating and Skip Tracing

JL Russell has a complete in-house private investigator service that will provide you with the edge you need when obtaining crucial information.  This service is very helpful when working with skip trace debtors and in providing additional business information in order to make sure your debt is addressed and paid promptly.

 


Training & Counseling

 

JLR’s goal is to provide our clients with complete and comprehensive resources, along with our experience to maintain a long and mutually beneficial relationship.  Our understanding of commercial collections laws and regulations allows us to provide clients with a working knowledge of their rights as creditors.


8803 Brecksville Rd, Suite 7-212  |  Cleveland, Ohio 44141   |  P 800.531.3211  |  P 216.867.1200  |  F 440.230.9048 |  info@jlrussell.com

Copyrightę2000   JL Russell & Associates, Ltd. Revised 07/30/18